enterprise resource planning and transformation in hospital management

نویسندگان

جمشید فقری

استادیار میکروب شناسی دانشگاه علوم پزشکی اصفهان مجید کریمی

دکتری پزشکی، رئیس مرکز پزشکی شهید مطهری ذوب آهن صفورا حیدری

کارشناس مدیریت خدمات بهداشتی و درمانی مرکز پزشکی شهید مطهری

چکیده

introduction: hospitals require a central monitoring and improve planning process in order to enhance patient care quality. regarding the current developments in health care systems, the question is which information system can support transformation of hospitals. this review article focuses on the capacity of enterprise resource planning (erp) systems for the transformation of hospitals. methods: first, the development of information systems, the history and concept of erp was described. then the effectiveness and potentials of erp and the challenges of its application in hospitals were discussed. conclusion: we suggest that hospital processes should be divided into two parts; definitive and tentative processes. erp systems are beneficial in definitive processes.

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